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We promise to reply complaints within 2 working days. Please stick to integrity business and cherish credit,complaint records will be kept for 2 years. 中文
Latest Complaints and Replies

Total reports: 2062

  • Yiwugou's reply:

    您好,商家虚假发货已被处罚。建议采购商订单上申请发货后仅退款流程。给您带来不好的体验,实在抱歉。 2024-12-23 10:16:18

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  • Yiwugou's reply:

    您好,已通知商家完善产品信息。目前商家已同意采购商的退货退款申请,待采购商填写退货单号。给您带来不好的体验,实在抱歉。 2024-12-23 09:28:18

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  • Yiwugou's reply:

    您好,商家表示正在跟进核实。2024-12-23 13:24:53

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  • Yiwugou's reply:

    您好,该订单为线下交易。建议采购商通过义乌购第三方平台支付交易(只有点击确认收货以后,相关款项才会转给商家),获得第三方的交易安全保障。 2024-12-19 15:02:39

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  • Yiwugou's reply:

    您好,已通知客服跟进核实商家联系方式。 2024-12-17 14:01:36

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  • Yiwugou's reply:

    您好,已通知商家及时回复采购商消息。给您带来不好的体验,实在抱歉。 2024-12-17 10:03:51

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  • Yiwugou's reply:

    投诉人电话无法接通,建议有问题拨打义乌购热线0579-81530000进行咨询。 2024-12-19 16:36:54

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  • Yiwugou's reply:

    投诉人电话拒接。目前需要采购商提供退货单号。 2024-12-16 09:57:54

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  • Yiwugou's reply:

    您好,商家表示会安排上门取件。2024-12-16 14:35:41

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  • Yiwugou's reply:

    您好,商家超时效未发货已被处罚。目前该订单已退款。给您带来不好的体验,实在抱歉。 2024-12-16 08:44:23

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