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We promise to reply complaints within 2 working days. Please stick to integrity business and cherish credit,complaint records will be kept for 2 years. 中文
Latest Complaints and Replies

Total reports: 1297

  • Yiwugou's reply:

    投诉人电话无人接听。若产品有质量问题,建议采购商于订单上申请相关诉求并提供质量问题依据。 2026-02-09 09:24:32

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  • Yiwugou's reply:

    您好,商家擅自取消订单已被处罚。给您带来不好的体验,实在抱歉。2026-02-06 10:58:15

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  • Yiwugou's reply:

    您好,给您带来不好的体验,实在抱歉。2026-02-06 08:39:25

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  • Yiwugou's reply:

    您好,给您带来不好的体验,实在抱歉。2026-02-05 13:26:11

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  • Yiwugou's reply:

    您好!此订单属于线下交易模式。为了增强交易安全性和信任度,我们诚挚建议采购商通过义乌购这一第三方支付平台进行资金划拨,以实现交易资金的第三方托管。该支付机制确保了只有在采购商执行“确认收货”流程后,交易款项才会解冻并划转至商家账户。此外,若交易过程中出现任何纠纷,义乌购平台将依据交易规则和协议,适时介入进行调解和协商,确保双方权益得到妥善处理,从而为交易双方提供全面的安全保障和专业的服务支持。 2026-02-05 13:37:38

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  • Yiwugou's reply:

    您好,已通知商家及时跟进处理。给您带来不好的体验,实在抱歉。2026-02-04 10:06:48

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  • Yiwugou's reply:

    您好,已通知商家及时跟进处理。给您带来不好的体验,实在抱歉。2026-02-03 17:26:50

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  • Yiwugou's reply:

    您好,商家表示已在跟进。给您带来不好的体验,实在抱歉。2026-02-03 17:23:57

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  • Yiwugou's reply:

    您好,已通知商家及时跟进处理。给您带来不好的体验,实在抱歉。2026-02-03 17:27:01

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  • Yiwugou's reply:

    您好,已建议采购商申请缺货货款的仅退款流程。给您带来不好的体验,实在抱歉。2026-02-03 09:59:19

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