• Yiwugou's reply:

  您好，商家擅自取消订单已被处罚。目前该产品已下架。给您带来不好的体验，实在抱歉。 2024-07-22 14:57:25
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• Yiwugou's reply:

  您好，该订单已协商一致。2024-07-22 09:30:13
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• Yiwugou's reply:

  您好，商家超时效未发货已被处罚。目前该订单已退款。给您带来不好的体验，实在抱歉。 2024-07-22 08:45:51
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• Yiwugou's reply:

  投诉人电话拒接，建议有问题拨打义乌购热线0579-81530000进行咨询。 2024-07-19 14:20:18
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• Yiwugou's reply:

  您好，目前该订单已申请退货退款流程，平台已催促商家跟进处理，请您耐心等待。 2024-07-19 09:00:13
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• Yiwugou's reply:

  您好，请提供相关证明——未处理的原图（大小2M左右）以附件形式至义乌购官方客服邮箱kefu@yiwugou.com，工作人员收到邮件并核实无误后进行处理。超过五个工作日未提交证明将进行无效投诉处理。2024-07-19 09:01:37
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• Yiwugou's reply:

  您好，已通知商家及时更改产品起批量。给您带来不好的体验，实在抱歉。 2024-07-19 08:59:14
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• Yiwugou's reply:

  您好，若商家超时效未发货将被处罚。给您带来不好的体验，实在抱歉。 2024-07-18 13:23:57
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• Yiwugou's reply:

  您好，已通知商家跟进处理。2024-07-18 13:20:55
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• Yiwugou's reply:

  您好，具体快递费用需要咨询商家。目前已通知商家核实。 2024-07-18 09:05:23
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